Cancellation Policy

Orders once dispatched are not eligible for cancellation.
Discount vouchers are intended for one-time use only and shall be treated as used even if you cancel the order.
Return/Refund Policy
For issues such as stomach upset, headache, flavour appeal, flavour difference from one brand to other etc. would not be applicable for return. Kindly consult with your doctor before buying the product.
Popepee Supplement products are non-returnable due to hygiene/health and consumable nature of the product.
In case you received a damaged/tampered/wrong product, please send us an email with the unboxing video and images of the Product, Invoice, Inner & Outer Packaging and Batch Number to support@2strong.in, within 24 hours of the order delivery. We would require 48-72 hours to revert.
Please do not use the item you have raised a complaint about for the time being.
If the shipment is tampered or damaged, please do not accept it.
In case your order is returned after unsuccessful delivery attempts, kindly contact our customer support team.
Please do not accept any packet in damage/tampered condition. No return/replacements will be given in such cases. We have 24 – 48 hours days return and replacement policy
Replacement product will be delivered within 5-7 days
We have 7 days return and refund policy
Replacement & Exchanged products will be delivered within 5-7 days
Once refund is process it will be credited within 5-7 days in your bank account
Payment Policy
You may use Credit cards/Debit cards, Internet Banking and Cash on Delivery to make your purchase.
If the amount has been deducted from your account but you haven’t received any confirmation from us, you can reach out to our customer support team and provide the following information –
Transaction details/Email address/Contact number
Complete product details which you’ve ordered
Amount debited from the account
Note to Customers
We have noticed that although a vast majority of our customers have genuine concerns, where we go to extensive lengths for smooth user experience, there are some accounts/users who abuse our liberal return/exchange policies. These accounts typically return items, choose not to accept our shipments or demand cashback for issues that we are not responsible for due to which our regular/genuine customers are deprived off of the support. Hence, to protect the right of our customers, our support team reserves the right to assess, judge and then take the necessary action at their discretion.